Welcome to Direct Customs!
We are offering you a 'fresh start' in the Custom Brokerage sector with extensive familiarity of both large and small shipments from a wide variety of industries. Contact us today and find out how we can help you with
your importing needs.
Understanding Your Imports
Did you know how a product is classified can cost you excess money?
It's our job to ensure that your goods are classified using the correct
tariff while receiving all the benefits of Free Trade Agreements.
GET STARTED
IMPORTING INTO CANADA
CONSULTING
REFUND/DRAWBACKS
SUPPORT
As a Customs Broker we will facilitate your shipment release electronically at any port of
entry coast to coast by all
modes of transport.
Our team can help navigate through complex trade issues that affect importers every day.
We offer reviews and examination of previous transactions with respect
to over-payments.
All industries have different needs. We are focused to meeting your commitments
with a personal touch.
ABOUT US
With over ten years of in-depth experience in all aspects of the Canadian import business, we are fully conversant with the rules and regulations, electronic processes and Canada Custom procedures with extensive familiarity of both large and small shipments from a wide variety of businesses.
Our mission is to have all shipments cleared with outstanding accuracy and urgency while focusing on meeting your commitments with a personal touch.
We build relationships with a foundation of trust,
respect and integrity.
OVER 10 YEARS EXPERIENCE
CERTIFIED CUSTOMS SPECIALIST
QUALIFIED OFFICER
LICENSED AND FULLY BONDED
TRUST INTEGRITY RESPECT PASSION
OUR CORE VALUES
OUR SERVICES FOR YOU
Our Customs clearance staff are qualified, licensed professionals who can transmit your shipment information electronically to Canada Custom ensuring quick and seamless release. We will liaison with your vendors/carriers to help reduce border delays by ensuring all documents are correct and meet the requirements of Canada Customs. We will also discuss all aspects of free trade agreement with your suppliers to ensure that you are obtaining all your benefits. More benefits of choosing us to represent you in your dealings with Canada Customs are as follows:
Importing into Canada
Refunds/Drawbacks
With the capability to connect to Canada Customs using EDI (Electronic Data Interchange) which is also linked with other government departments, we can have shipments released promptly using all mode of transport. With great attention to detail, we will classify your goods correctly as they are many supple differences that, if ignored can cost excess duties. We will also identify those products that are exempt from GST. On your behalf we will remit all outstanding duties and taxes to Canada Customs promptly and accurately.
We offer review and examination of previous transactions with respects to over payment of duties where goods have been accounted for incorrectly to Canada Customs within a specific time frame. There is also a duty drawback program which allows importers to claim a refund if the imported merchandise is subsequently exported. Refunds and Drawbacks amounts can be significant and make a meaningful contribution to a company’s cash flow.
Consulting
Support
Customs regulations change all the time. Our team of professionals can work with you to navigate the complex trade issues that affect importers and exporters every day. With our help, you will realize trade opportunities as well, we can review and manage your customs activities. Failure to have correct values and classifications may very well result in shipment delays, seizures, penalties, or even possible criminal prosecution.
Periodically, Canada Customs will conduct an audit of an importers previous activities. Our staff will always support our clients throughout this process. We will review and manage all information presented to Canada Customs as well as communicate with authorities to ensure our client is compliant with customs requirements.
OUR HAPPY CLIENTS
“Stephanie has been working with us since day one when I had no idea how all this customs & duty stuff works. Stephanie held my hand every step of the way and took care of everything, while explaining each step as we went along."
Alison Grant
- AMA Grant, B.C.
"Direct Customs saves me money and I trust them to take care of the materials that I need to keep my customers happy and jobs on schedule. I'm glad they are part of my team, thank you very much for all your good work!"
Troy Brouwer
- PERK Print Solutions &
Promotional Products, Guelph
"Being new to Importing, I didn't know what I was missing and how much I could have saved. Direct Customs took the time to explain things to me and show us how much we could save for future shipments. I like the extra support and now I spend time worrying about other things."
Mary Gombas
- Black Sheep Creative, Waterloo
DOCUMENTS
TRACKING
North American Free Trade Agreement Certificate of Origin
Canadian Customs Invoice
519.576.6927
info@direct-customs.com
Kitchener, Ontario
FUN FACTS
Goods imported from
United States amount
to 53.3% of
Canada’s overall imports.
Goods imported from
China amount
to 12.2% of
Canada’s overall imports.
Vehicles were the #1
product imported in 2015
$66.9 billion.
(16% of our total imports)
In 2015 Canada imported
$419.3 billion
worth of products
GET IN TOUCH
519.576.7283
CONTACT INFORMATION
Get in Touch and see how we can make a difference to you and your company.
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