GET STARTED

IMPORTING INTO CANADA

CONSULTING

REFUND/DRAWBACKS

SUPPORT

As a Customs Broker we will facilitate your shipment release electronically at any port of
entry coast to coast by all
modes of transport.

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Our team can help navigate through complex trade issues that affect importers every day.

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We offer reviews and examination of previous transactions with respect 
to over-payments.

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All industries have different needs. We are focused to meeting your commitments
 with a personal touch.

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ABOUT US

With over ten years of in-depth experience in all aspects of the Canadian import business, we are fully conversant with the rules and regulations, electronic processes and Canada Custom procedures with extensive familiarity of both large and small shipments from a wide variety of businesses.

 

Our mission is to have all shipments cleared with outstanding accuracy and urgency while focusing on meeting your commitments with a personal touch.

 

We build relationships with a foundation of trust,
respect and integrity.

OVER 10 YEARS EXPERIENCE

 CERTIFIED CUSTOMS SPECIALIST

QUALIFIED OFFICER

LICENSED AND FULLY BONDED

TRUST       INTEGRITY         RESPECT         PASSION

 

OUR CORE VALUES

OUR SERVICES FOR YOU

Our Customs clearance staff are qualified, licensed professionals who can transmit your shipment information electronically to Canada Custom ensuring quick and seamless release. We will liaison with your vendors/carriers to help reduce border delays by ensuring all documents are correct and meet the requirements of Canada Customs. We will also discuss all aspects of free trade agreement with your suppliers to ensure that you are obtaining all your benefits. More benefits of choosing us to represent you in your dealings with Canada Customs are as follows:

Importing into Canada

Refunds/Drawbacks

With the capability to connect to Canada Customs using EDI (Electronic Data Interchange) which is also linked with other government departments, we can have shipments released promptly using all mode of transport. With great attention to detail, we will classify your goods correctly as they are many supple differences that, if ignored can cost excess duties. We will also identify those products that are exempt from GST. On your behalf we will remit all outstanding duties and taxes to Canada Customs promptly and accurately.

We offer review and examination of previous transactions with respects to over payment of duties where goods have been accounted for incorrectly to Canada Customs within a specific time frame. There is also a duty drawback program which allows importers to claim a refund if the imported merchandise is subsequently exported. Refunds and Drawbacks amounts can be significant and make a meaningful contribution to a company’s cash flow.

Consulting

Support

Customs regulations change all the time. Our team of professionals can work with you to navigate the complex  trade issues that affect importers and exporters every day. With our help, you will realize trade opportunities as well, we can review and manage your customs activities. Failure to have correct values and classifications may very well result in shipment delays, seizures, penalties, or even possible  criminal prosecution.

Periodically, Canada Customs will conduct an audit of an importers previous activities. Our staff will always support our clients throughout this process. We will review and manage all information presented to Canada Customs as well as communicate with authorities to ensure our client is compliant with customs requirements.

OUR HAPPY CLIENTS

“Stephanie has been working with us since day one when I had no idea how all this customs & duty stuff works. Stephanie held my hand every step of the way and took care of everything, while explaining each step as we went along."

Alison Grant

- AMA Grant, B.C.

"Direct Customs saves me money and I trust them to take care of the materials that I need to keep my customers happy and jobs on schedule. I'm glad they are part of my team, thank you very much for all your  good work!"

Troy Brouwer

- PERK Print Solutions &
  Promotional Products, Guelph

"Being new to Importing, I didn't know what I was missing and how much I could have saved. Direct Customs took the time to explain things to me and show us how much we could save for future shipments. I like the extra support and now I spend time worrying about other things."

Mary Gombas

- Black Sheep Creative, Waterloo

DOCUMENTS

TRACKING

NAFTA Form

North American Free Trade Agreement Certificate of Origin

 

CC Invoice Form

Canadian Customs Invoice

 

519.576.6927

info@direct-customs.com

Kitchener, Ontario

FUN FACTS

Goods imported from

United States amount

to 53.3% of
Canada’s overall imports.

Goods imported from

China amount

to 12.2% of
Canada’s overall imports.

Vehicles were the #1
product imported in 2015
$66.9 billion.
(16% of our total imports)

In 2015 Canada imported
$419.3 billion

worth of products

GET IN TOUCH

519.576.7283

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CONTACT INFORMATION

Get in Touch and see how we can make a difference to you and your company.

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